/*
 * GT Support Portal — Frontend styles
 *
 * Isolated layer: alles binnen .gts-portal heeft een agressieve reset zodat
 * theme-styling (Enfold, Twenty-XX, etc.) géén invloed heeft op typografie,
 * spacing of kleuren. We renderen onze eigen app-shell met sidebar + main.
 */

/* ----- Reset binnen .gts-portal (scoped, geen globale impact) ----- */
.gts-portal,
.gts-portal *,
.gts-portal *::before,
.gts-portal *::after {
    box-sizing: border-box;
    /* Forceer Inter overal — sommige theme's (Enfold) zetten monospace op specifieke selectors. */
    font-family: var(--gts-font);
}
.gts-portal pre, .gts-portal code, .gts-portal kbd, .gts-portal samp {
    font-family: var(--gts-font-mono);
}

.gts-portal {
    all: initial;
    display: block;
    font-family: var(--gts-font);
    font-size: var(--gts-font-size);
    line-height: var(--gts-line-height);
    letter-spacing: var(--gts-letter-spacing);
    color: var(--gts-color-text);
    background: var(--gts-color-surface-2);
    text-rendering: optimizeLegibility;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    font-feature-settings: "cv11", "ss01", "ss03";
    overflow-x: hidden;
    /* Breek uit de theme-content-container voor échte full-width: */
    position: relative;
    width: 100vw;
    left: 50%;
    margin-left: -50vw;
    margin-top: 0;
    margin-bottom: 0;
    /* Sidebar moet overal even lang doorlopen, ook op korte pagina's zoals "Mijn taken" / "Ons team". */
    min-height: calc(100vh - 80px);
}
.gts-portal.is-login {
    width: auto;
    left: auto;
    margin-left: auto;
    margin-right: auto;
    position: static;
    min-height: 0;
    background: transparent;
    overflow: visible;
}

.gts-portal h1, .gts-portal h2, .gts-portal h3, .gts-portal h4, .gts-portal h5, .gts-portal h6 {
    margin: 0;
    padding: 0;
    font-family: var(--gts-font-display);
    font-weight: 600;
    color: var(--gts-color-text);
    line-height: 1.25;
    letter-spacing: -0.015em;
}
.gts-portal h1 { font-size: 28px; font-weight: 600; letter-spacing: -0.02em; }
.gts-portal h2 { font-size: 20px; font-weight: 600; letter-spacing: -0.015em; }
.gts-portal h3 { font-size: 15px; font-weight: 600; letter-spacing: -0.011em; }
.gts-portal p {
    margin: 0 0 12px;
    color: var(--gts-color-text);
    font-size: 14px;
    line-height: 1.6;
    letter-spacing: var(--gts-letter-spacing);
}
.gts-portal strong { font-weight: 600; }
.gts-portal small { font-size: 12px; color: var(--gts-color-muted); }
.gts-portal a {
    color: var(--gts-color-primary);
    text-decoration: none;
}
.gts-portal a:hover { text-decoration: underline; }
.gts-portal ul, .gts-portal ol {
    list-style: none;
    margin: 0;
    padding: 0;
}
.gts-portal button {
    font-family: inherit;
    cursor: pointer;
}
.gts-portal input, .gts-portal textarea, .gts-portal select {
    font-family: inherit;
    font-size: 14px;
    color: var(--gts-color-text);
}

/* ----- App-shell ----- */
.gts-app {
    display: grid;
    grid-template-columns: 240px 1fr;
    /* Forceer dat de blauwe sidebar-strook ALTIJD viewport-hoogte heeft,
       ongeacht hoe weinig content er op de pagina staat (Ons team / Mijn taken). */
    min-height: 100vh;
    /* Vlakke sidebar-kleur loopt altijd door tot onder, rechts de lichte content-achtergrond. */
    background:
        linear-gradient(to right, var(--gts-color-sidebar) 0, var(--gts-color-sidebar) 240px, var(--gts-color-surface-2) 240px) no-repeat;
    background-size: 100% 100%;
}

.gts-app-sidebar {
    background: var(--gts-color-sidebar);
    color: #E5EAF2;
    padding: 24px 16px;
    display: flex;
    flex-direction: column;
    gap: 24px;
    min-height: 100%;
    align-self: stretch;
}
.gts-app-brand {
    display: flex;
    flex-direction: column;
    gap: 2px;
    padding: 4px 8px 20px;
    border-bottom: 1px solid rgba(255, 255, 255, 0.07);
}
.gts-app-brand strong {
    color: #fff;
    font-size: 18px;
    font-weight: 600;
    letter-spacing: -0.014em;
    font-family: var(--gts-font-display);
}
.gts-app-brand small {
    color: rgba(229, 234, 242, 0.55);
    font-size: 11px;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    margin-top: 3px;
    font-weight: 500;
}
.gts-app-nav {
    display: flex;
    flex-direction: column;
    gap: 2px;
}
.gts-app-nav-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 9px 12px;
    border-radius: 8px;
    color: rgba(229, 234, 242, 0.92) !important;
    font-size: 14px;
    font-weight: 500;
    transition: background var(--gts-transition), color var(--gts-transition);
    text-decoration: none !important;
}
.gts-app-nav-item:hover {
    background: rgba(255, 255, 255, 0.06);
    color: #fff !important;
}
.gts-app-nav-item.is-active {
    background: rgba(255, 255, 255, 0.09);
    color: #fff !important;
}
.gts-app-nav-icon {
    font-size: 16px;
    width: 20px;
    display: inline-block;
    text-align: center;
    opacity: 0.85;
}
.gts-app-availability {
    /* Plaatsen direct onder de nav (geen margin-top: auto die hem naar de onderkant duwt). */
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 14px;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: var(--gts-radius);
    color: #E5EAF2 !important;
    text-decoration: none !important;
    cursor: pointer;
    transition: background 200ms, border-color 200ms;
}
.gts-app-availability:hover {
    background: rgba(255, 255, 255, 0.07);
    border-color: rgba(255, 255, 255, 0.14);
}
.gts-app-availability.is-offline {
    background: rgba(255, 255, 255, 0.03);
    border-color: rgba(255, 255, 255, 0.06);
}
.gts-app-availability + .gts-app-sidebar-footer { margin-top: 12px; }
.gts-app-availability .gts-availability-dot {
    width: 8px; height: 8px; border-radius: 50%;
    background: var(--gts-color-success);
    box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.18);
    flex-shrink: 0;
}
.gts-app-availability.is-offline .gts-availability-dot {
    background: #94a3b8;
    box-shadow: 0 0 0 3px rgba(148, 163, 184, 0.25);
}
.gts-availability-avatar {
    width: 32px; height: 32px;
    border-radius: 50%;
    object-fit: cover;
    background: rgba(255, 255, 255, 0.12);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    flex-shrink: 0;
}
.gts-availability-text { display: flex; flex-direction: column; gap: 1px; min-width: 0; }
.gts-availability-text strong { color: #fff; font-size: 12px; font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.gts-availability-text small { color: rgba(255, 255, 255, 0.6); font-size: 10px; }
.gts-app-sidebar-footer {
    font-size: 12px;
    color: #94a3b8;
    padding: 12px 8px 0;
    border-top: 1px solid rgba(255, 255, 255, 0.08);
}
.gts-app-sidebar-footer a {
    color: #94a3b8;
    display: block;
    padding: 6px 4px;
    border-radius: 6px;
}
.gts-app-sidebar-footer a:hover { color: #fff; background: rgba(255, 255, 255, 0.06); }

.gts-app-main {
    background: var(--gts-color-surface);
    display: flex;
    flex-direction: column;
    min-width: 0;
    min-height: 100%;
    align-self: stretch;
}
.gts-app-topbar {
    padding: 28px 32px 24px;
    border-bottom: 1px solid var(--gts-color-border);
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
    background: var(--gts-color-surface);
    flex-wrap: wrap;
}
.gts-app-title {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    min-width: 0;
    flex: 1 1 auto;
}
.gts-app-title h2 {
    font-size: 24px;
    font-weight: 600;
    color: var(--gts-color-text);
    letter-spacing: -0.018em;
    line-height: 1.25;
    margin: 0;
}
.gts-app-title p {
    margin: 6px 0 0;
    color: var(--gts-color-muted);
    font-size: 14px;
    line-height: 1.5;
}
/* Back-link bovenaan de topbar-title (zoals op detail-pagina's) */
.gts-app-title .gts-hint {
    font-size: 12px;
    color: var(--gts-color-muted);
    text-decoration: none;
    display: inline-block;
    margin-bottom: 4px;
    transition: color 150ms;
}
.gts-app-title .gts-hint:hover { color: var(--gts-color-primary); text-decoration: none; }
/* Inline pill-meta op detail-pagina's mag iets ademen onder de h2 */
.gts-app-title .gts-list-item-meta { margin-top: 8px !important; }
.gts-app-actions {
    display: flex;
    gap: 10px;
    align-items: center;
}

.gts-app-tabs {
    display: flex;
    gap: 4px;
    padding: 0 28px;
    border-bottom: 1px solid var(--gts-color-border);
    background: var(--gts-color-surface);
}
.gts-app-tab {
    padding: 14px 18px;
    color: var(--gts-color-muted);
    font-weight: 500;
    font-size: 14px;
    border-bottom: 2px solid transparent;
    transition: color 150ms, border-color 150ms;
}
.gts-app-tab:hover { color: var(--gts-color-text); text-decoration: none; }
.gts-app-tab.is-active {
    color: var(--gts-color-primary);
    border-bottom-color: var(--gts-color-primary);
}

.gts-app-body {
    padding: 28px;
    flex: 1 1 auto;
    background: var(--gts-color-surface-2);
    /* Natuurlijk meegroeien met content; alleen de chat-widget en split-views krijgen eigen scroll. */
    overflow: visible;
}

/* ----- Split-view (lijst + detail naast elkaar) ----- */
.gts-split {
    display: grid;
    grid-template-columns: 360px 1fr;
    gap: 0;
    background: var(--gts-color-surface);
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius);
    overflow: hidden;
    min-height: 580px;
}
.gts-split-list {
    border-right: 1px solid var(--gts-color-border);
    background: var(--gts-color-surface);
    overflow-y: auto;
    max-height: 70vh;
}
.gts-split-detail {
    background: var(--gts-color-surface-2);
    padding: 28px;
    overflow-y: auto;
    max-height: 70vh;
}

.gts-split-search {
    padding: 14px 16px;
    border-bottom: 1px solid var(--gts-color-border);
    background: var(--gts-color-surface);
    position: sticky;
    top: 0;
}
.gts-split-search input {
    width: 100%;
    padding: 8px 12px;
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius-sm);
    font-size: 13px;
}

/* ----- List items (cards in linkerkolom of stand-alone) ----- */
.gts-list { display: flex; flex-direction: column; }
.gts-list-item {
    display: flex;
    gap: 12px;
    padding: 14px 16px;
    border-bottom: 1px solid var(--gts-color-border);
    cursor: pointer;
    text-decoration: none;
    color: inherit;
    transition: background 120ms;
}
.gts-list-item:hover { background: var(--gts-color-surface-2); text-decoration: none; }
.gts-list-item.is-active { background: var(--gts-color-primary-soft); border-left: 3px solid var(--gts-color-primary); padding-left: 13px; }
.gts-list-item-avatar {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    background: var(--gts-color-primary-soft);
    color: var(--gts-color-primary);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 14px;
    flex-shrink: 0;
}
.gts-list-item-content { flex: 1; min-width: 0; }
.gts-list-item-top {
    display: flex;
    justify-content: space-between;
    gap: 8px;
    align-items: baseline;
    margin-bottom: 3px;
}
.gts-list-item-title {
    font-weight: 600;
    color: var(--gts-color-text);
    font-size: 14px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.gts-list-item-id {
    font-family: ui-monospace, SFMono-Regular, monospace;
    font-size: 11px;
    color: var(--gts-color-muted);
    flex-shrink: 0;
}
.gts-list-item-preview {
    color: var(--gts-color-muted);
    font-size: 13px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    margin-bottom: 4px;
}
.gts-list-item-meta {
    display: flex;
    gap: 8px;
    align-items: center;
    flex-wrap: wrap;
}

/* ----- Cards (full-width grid) ----- */
.gts-cards {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
    gap: 16px;
}
.gts-card {
    background: var(--gts-color-surface);
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius);
    padding: 24px;
    box-shadow: var(--gts-shadow-sm);
    transition: border-color var(--gts-transition);
}
.gts-card:hover { border-color: var(--gts-color-border-strong); }
.gts-card h3 { font-size: 16px; margin-bottom: 8px; font-weight: 600; }
.gts-card p { color: var(--gts-color-muted); font-size: 14px; margin: 0; }

/* ----- Section + notice ----- */
.gts-section {
    background: var(--gts-color-surface);
    padding: 24px;
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius);
    margin-bottom: 16px;
    box-shadow: var(--gts-shadow-sm);
}
.gts-section + .gts-section { margin-top: 0; }
.gts-section h3 {
    font-size: 18px;
    font-weight: 600;
    letter-spacing: -0.012em;
    margin-bottom: 16px;
    color: var(--gts-color-text);
    line-height: 1.3;
}
.gts-section h3 + p { margin-top: -8px; }

.gts-notice {
    padding: 12px 16px;
    border-radius: var(--gts-radius);
    margin: 0 0 16px;
    background: var(--gts-color-surface-3);
    color: var(--gts-color-text-soft);
    font-size: 13px;
    border-left: 3px solid var(--gts-color-border-strong);
}
.gts-notice-success { background: var(--gts-color-success-soft); color: #166534; border-left-color: var(--gts-color-success); }
.gts-notice-error { background: var(--gts-color-danger-soft); color: #991b1b; border-left-color: var(--gts-color-danger); }

.gts-hint { font-size: 12px; color: var(--gts-color-muted); display: inline-block; }

/* ----- Forms ----- */
.gts-form { display: flex; flex-direction: column; gap: 12px; }
.gts-form label {
    display: flex;
    flex-direction: column;
    gap: 6px;
    font-weight: 500;
    font-size: 13px;
    color: var(--gts-color-text-soft);
}
.gts-form input[type=text],
.gts-form input[type=email],
.gts-form input[type=file],
.gts-form select,
.gts-form textarea {
    width: 100%;
    padding: 12px 14px;
    border: 1px solid var(--gts-color-border-strong);
    border-radius: var(--gts-radius-button);
    background: var(--gts-color-surface);
    color: var(--gts-color-text);
    font-size: 14px;
    transition: border-color 150ms, box-shadow 150ms;
}
.gts-form input:focus,
.gts-form select:focus,
.gts-form textarea:focus {
    outline: none;
    border-color: var(--gts-color-primary);
    box-shadow: var(--gts-focus-ring);
}
.gts-form textarea { resize: vertical; min-height: 80px; }

/* ----- Buttons ----- */
.gts-btn-primary, .gts-portal .gts-btn-primary {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 10px 18px;
    background: var(--gts-color-primary);
    color: #fff;
    border: 0;
    border-radius: var(--gts-radius-button);
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    text-decoration: none;
    transition: background var(--gts-transition);
}
.gts-btn-primary:hover { background: var(--gts-color-primary-hover); color: #fff; text-decoration: none; }
.gts-btn-ghost {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 9px 16px;
    border: 1px solid var(--gts-color-border-strong);
    background: var(--gts-color-surface);
    color: var(--gts-color-text);
    border-radius: var(--gts-radius-button);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
}
.gts-btn-ghost { transition: background var(--gts-transition), border-color var(--gts-transition); }
.gts-btn-ghost:hover { background: var(--gts-color-surface-2); border-color: var(--gts-color-muted); text-decoration: none; }

/* ----- Badges / pills (Capacity-stijl: gekleurde dot + label) ----- */
.gts-pill, .gts-badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 3px 10px 3px 8px;
    border-radius: var(--gts-radius-pill);
    font-size: 11px;
    font-weight: 600;
    background: var(--gts-color-surface);
    color: var(--gts-color-text-soft);
    line-height: 1.5;
    text-transform: capitalize;
    letter-spacing: 0.01em;
    border: 1px solid var(--gts-color-border);
}
.gts-pill::before, .gts-badge::before {
    content: "";
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: var(--gts-color-muted);
    display: inline-block;
    flex-shrink: 0;
}
/* Status mapping */
.gts-status-new { background: var(--gts-color-surface); color: var(--gts-color-text); border-color: var(--gts-color-border-strong); }
.gts-status-new::before { background: #ffffff; box-shadow: inset 0 0 0 1.5px var(--gts-color-border-strong); }

.gts-status-in_progress, .gts-pill.is-warning { background: #fff7ed; color: #9a3412; border-color: #fed7aa; }
.gts-status-in_progress::before, .gts-pill.is-warning::before { background: var(--gts-color-warning); }

.gts-status-wait_customer { background: #faf5ff; color: #6b21a8; border-color: #e9d5ff; }
.gts-status-wait_customer::before { background: #a855f7; }

.gts-status-resolved, .gts-status-closed, .gts-pill.is-success { background: #f0fdf4; color: #166534; border-color: #bbf7d0; }
.gts-status-resolved::before, .gts-status-closed::before, .gts-pill.is-success::before { background: var(--gts-color-success); }

.gts-pill.is-primary { background: var(--gts-color-primary-soft); color: var(--gts-color-primary); border-color: #bfdbfe; }
.gts-pill.is-primary::before { background: var(--gts-color-primary); }

.gts-pill.is-danger, .gts-prio-urgent { background: #fef2f2; color: #991b1b; border-color: #fecaca; }
.gts-pill.is-danger::before, .gts-prio-urgent::before { background: var(--gts-color-danger); }

.gts-prio-high { background: #fff7ed; color: #9a3412; border-color: #fed7aa; }
.gts-prio-high::before { background: var(--gts-color-warning); }

.gts-prio-low { background: #f8fafc; color: var(--gts-color-text-soft); border-color: var(--gts-color-border); }
.gts-prio-low::before { background: var(--gts-color-muted); }

.gts-prio-normal { background: var(--gts-color-primary-soft); color: var(--gts-color-primary); border-color: #bfdbfe; }
.gts-prio-normal::before { background: var(--gts-color-primary); }

/* "Available for work" dot voor freelancer-kaart */
.gts-availability-dot {
    width: 10px; height: 10px; border-radius: 50%;
    display: inline-block; flex-shrink: 0;
    background: var(--gts-color-muted);
    border: 2px solid var(--gts-color-surface);
    box-shadow: 0 0 0 1px var(--gts-color-border);
}
.gts-availability-dot.is-online { background: var(--gts-color-success); box-shadow: 0 0 0 1px var(--gts-color-success); }
.gts-availability-dot.is-busy { background: var(--gts-color-warning); }
.gts-availability-dot.is-offline { background: var(--gts-color-muted); }

/* ----- To-do rijen (1 regel per taak, klikbaar uitklappen) ----- */
.gts-todo-rows { display: flex; flex-direction: column; }
.gts-todo-row {
    border-bottom: 1px solid var(--gts-color-border);
    background: var(--gts-color-surface);
    transition: background 120ms;
}
.gts-todo-row:last-child { border-bottom: 0; }
.gts-todo-row[open] { background: var(--gts-color-surface-2); }
.gts-todo-row-summary {
    display: grid;
    /* 1e kolom: chevron-pijl (vast 14px). 2e kolom: titel (groeit). Daarna: status, datums, knop. */
    grid-template-columns: 14px minmax(0, 1fr) auto auto auto;
    align-items: center;
    gap: 14px;
    padding: 14px 18px;
    cursor: pointer;
    list-style: none;
    user-select: none;
    text-align: left;
}
.gts-todo-row-summary::-webkit-details-marker { display: none; }
.gts-todo-row-summary::marker { display: none; content: ''; }
.gts-todo-row-summary::before {
    content: "▸";
    color: var(--gts-color-muted);
    font-size: 12px;
    transition: transform 150ms;
    display: inline-block;
    text-align: left;
    line-height: 1;
}
.gts-todo-row[open] > .gts-todo-row-summary::before { transform: rotate(90deg); }
.gts-todo-row-title { text-align: left; }
.gts-todo-row-summary:hover { background: var(--gts-color-surface-2); }
.gts-todo-row-title {
    font-weight: 600;
    font-size: 14px;
    color: var(--gts-color-text);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    min-width: 0;
}
.gts-todo-row-dates {
    display: inline-flex;
    gap: 12px;
    font-size: 12px;
    color: var(--gts-color-muted);
    white-space: nowrap;
}
.gts-todo-date {
    display: inline-flex;
    align-items: center;
    gap: 4px;
}
.gts-todo-row-open {
    padding: 5px 12px;
    font-size: 12px;
    font-weight: 500;
}
.gts-todo-row-body {
    padding: 4px 18px 20px 36px;
    border-top: 1px dashed var(--gts-color-border);
    background: var(--gts-color-surface-2);
}
.gts-todo-row-section { margin-bottom: 16px; }
.gts-todo-row-section h4 {
    margin: 12px 0 8px;
    font-size: 12px;
    font-weight: 600;
    color: var(--gts-color-muted);
    text-transform: uppercase;
    letter-spacing: 0.04em;
}
.gts-todo-row-actions {
    display: flex;
    gap: 10px;
    align-items: center;
    margin-top: 12px;
    flex-wrap: wrap;
}

/* Accordion-stijl algemeen (gebruikt voor "Nieuwe taak aanmaken") */
.gts-accordion { padding: 0 !important; }
.gts-accordion-summary {
    padding: 16px 20px;
    font-size: 14px;
    font-weight: 600;
    color: var(--gts-color-text);
    cursor: pointer;
    list-style: none;
    display: flex;
    align-items: center;
    gap: 10px;
    transition: background 120ms;
    border-radius: var(--gts-radius);
}
.gts-accordion-summary::-webkit-details-marker { display: none; }
.gts-accordion-summary::marker { display: none; content: ''; }
.gts-accordion-summary:hover { background: var(--gts-color-surface-2); }
.gts-accordion[open] > .gts-accordion-summary {
    border-bottom: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius) var(--gts-radius) 0 0;
}
.gts-accordion-body { padding: 20px 24px 24px; }

@media (max-width: 720px) {
    .gts-todo-row-summary {
        grid-template-columns: 14px 1fr;
        gap: 10px;
        row-gap: 8px;
    }
    .gts-todo-row-summary > .gts-pill,
    .gts-todo-row-summary > .gts-todo-row-dates,
    .gts-todo-row-summary > .gts-todo-row-open {
        grid-column: 2;
        justify-self: start;
    }
    .gts-todo-row-dates { font-size: 11px; flex-wrap: wrap; gap: 8px; }
    .gts-todo-row-body { padding-left: 18px; }
}

/* ----- Assignee-banner: "X is met deze taak bezig" ----- */
.gts-assignee-banner {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 16px 20px;
    background: var(--gts-color-surface);
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius);
    margin-bottom: 16px;
    box-shadow: var(--gts-shadow-sm);
}
.gts-assignee-avatar {
    width: 40px; height: 40px;
    border-radius: 50%;
    object-fit: cover;
    background: var(--gts-color-primary-soft);
    color: var(--gts-color-primary);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    flex-shrink: 0;
}
.gts-assignee-body { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.gts-assignee-body strong { font-size: 14px; color: var(--gts-color-text); font-weight: 600; }
.gts-assignee-body small { font-size: 12px; color: var(--gts-color-muted); }

/* ----- Freelancer-vitrine ("ons team") ----- */
.gts-team-strip {
    display: inline-flex;
    align-items: center;
    gap: 12px;
    background: var(--gts-color-surface);
    padding: 8px 14px 8px 10px;
    border-radius: var(--gts-radius-pill);
    border: 1px solid var(--gts-color-border);
    font-size: 12px;
    color: var(--gts-color-text-soft);
    text-decoration: none !important;
    cursor: pointer;
    transition: border-color var(--gts-transition), background var(--gts-transition);
}
.gts-team-strip:hover {
    border-color: var(--gts-color-border-strong);
    background: var(--gts-color-surface-2);
}
.gts-team-strip-chat-icon {
    font-size: 14px;
    margin-left: 4px;
    padding-left: 10px;
    border-left: 1px solid var(--gts-color-border);
    color: var(--gts-color-primary);
}
.gts-team-strip-avatars {
    display: flex;
    align-items: center;
}
.gts-team-strip-avatars img,
.gts-team-strip-avatars span {
    width: 28px; height: 28px;
    border-radius: 50%;
    border: 2px solid var(--gts-color-surface);
    margin-left: -8px;
    background: var(--gts-color-primary-soft);
    color: var(--gts-color-primary);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 11px;
    font-weight: 600;
    object-fit: cover;
}
.gts-team-strip-avatars > :first-child { margin-left: 0; }
.gts-team-strip-status { display: flex; align-items: center; gap: 6px; font-weight: 500; color: var(--gts-color-text); }
.gts-team-strip-status::before {
    content: "";
    width: 8px; height: 8px;
    border-radius: 50%;
    background: var(--gts-color-success);
    box-shadow: 0 0 0 2px rgba(22, 163, 74, 0.18);
}
.gts-team-strip-status.is-offline::before {
    background: var(--gts-color-muted);
    box-shadow: 0 0 0 2px rgba(100, 116, 139, 0.18);
}

.gts-team-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
    gap: 14px;
}
.gts-team-card {
    background: var(--gts-color-surface);
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius);
    padding: 16px;
    position: relative;
    transition: border-color var(--gts-transition);
}
.gts-team-card:hover { border-color: var(--gts-color-border-strong); }
.gts-team-card-header { display: flex; gap: 12px; align-items: center; margin-bottom: 10px; }
.gts-team-card-avatar {
    width: 48px; height: 48px;
    border-radius: 50%;
    background: var(--gts-color-primary-soft);
    color: var(--gts-color-primary);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 16px;
    flex-shrink: 0;
    position: relative;
    object-fit: cover;
}
.gts-team-card-avatar.is-online::after,
.gts-team-card-avatar.is-offline::after {
    content: "";
    position: absolute;
    bottom: 0; right: 0;
    width: 12px; height: 12px;
    border-radius: 50%;
    border: 2px solid var(--gts-color-surface);
    background: var(--gts-color-muted);
}
.gts-team-card-avatar.is-online::after { background: var(--gts-color-success); }
.gts-team-card-name { font-weight: 600; font-size: 14px; color: var(--gts-color-text); margin: 0; }
.gts-team-card-role { font-size: 12px; color: var(--gts-color-muted); margin: 2px 0 0; }
.gts-team-card-bio { font-size: 13px; color: var(--gts-color-text-soft); margin: 0 0 10px; }
.gts-team-card-tags { display: flex; flex-wrap: wrap; gap: 4px; margin-bottom: 8px; }
.gts-team-card-tags .gts-tag {
    background: var(--gts-color-primary-soft);
    color: var(--gts-color-primary);
    padding: 2px 8px;
    border-radius: var(--gts-radius-pill);
    font-size: 11px;
    font-weight: 500;
}
.gts-team-card-afw {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    background: var(--gts-color-success-soft);
    color: #166534;
    padding: 3px 9px;
    border-radius: var(--gts-radius-pill);
    font-size: 11px;
    font-weight: 600;
    border: 1px solid #bbf7d0;
}
.gts-team-card-afw::before {
    content: "";
    width: 6px; height: 6px;
    border-radius: 50%;
    background: var(--gts-color-success);
    box-shadow: 0 0 0 2px rgba(22, 163, 74, 0.25);
}

/* ----- Thread / conversation ----- */
.gts-thread {
    display: flex;
    flex-direction: column;
    gap: 14px;
    margin: 18px 0;
}
.gts-msg {
    padding: 14px 18px;
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius);
    background: var(--gts-color-surface);
    box-shadow: var(--gts-shadow-sm);
}
.gts-msg-meta {
    font-size: 12px;
    color: var(--gts-color-muted);
    margin-bottom: 8px;
    display: flex;
    gap: 10px;
    align-items: center;
}
.gts-msg-meta strong { color: var(--gts-color-text); font-weight: 600; }
.gts-msg-body { white-space: pre-wrap; word-wrap: break-word; color: var(--gts-color-text); font-size: 14px; line-height: 1.6; }
.gts-msg.gts-from-user { background: var(--gts-color-primary-soft); border-color: #bfdbfe; }
.gts-msg.gts-from-contact { background: var(--gts-color-surface-2); }
.gts-msg.gts-from-ai { background: var(--gts-color-info-soft); border-color: #a5f3fc; }
.gts-msg.gts-from-system { background: var(--gts-color-surface-3); border-style: dashed; color: var(--gts-color-muted); font-size: 13px; }

.gts-attachments { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.gts-attachments li {
    background: var(--gts-color-surface-3);
    padding: 6px 12px;
    border-radius: var(--gts-radius-sm);
    font-size: 12px;
}

/* ----- Login (centered card) ----- */
.gts-portal.is-login {
    max-width: 460px;
    min-height: auto;
    margin: 80px auto;
}
.gts-login-card {
    background: var(--gts-color-surface);
    padding: 40px 36px;
    display: flex;
    flex-direction: column;
    gap: 18px;
}
.gts-login-brand {
    text-align: center;
    margin-bottom: 8px;
}
.gts-login-brand strong { font-size: 22px; letter-spacing: -0.01em; display: block; }
.gts-login-brand small { color: var(--gts-color-muted); font-size: 12px; text-transform: uppercase; letter-spacing: 0.06em; }
.gts-login-card h2 { font-size: 18px; text-align: center; }
.gts-login-card p { text-align: center; color: var(--gts-color-muted); margin-bottom: 8px; }
.gts-login-card .gts-btn-primary { width: 100%; padding: 12px; }

/* ----- FAQ ----- */
.gts-faq-category { margin-bottom: 22px; }
.gts-faq-item { padding: 12px 16px; border: 1px solid var(--gts-color-border); border-radius: var(--gts-radius-sm); margin-bottom: 8px; background: var(--gts-color-surface); }
.gts-faq-item summary { cursor: pointer; font-weight: 600; }
.gts-faq-body { margin-top: 10px; color: var(--gts-color-text-soft); }

/* ----- Empty state ----- */
.gts-empty {
    text-align: center;
    padding: 60px 20px;
    color: var(--gts-color-muted);
}
.gts-empty-icon { font-size: 42px; margin-bottom: 10px; opacity: 0.6; }
.gts-empty p { color: var(--gts-color-muted); }

/* ----- Mobile menu button + backdrop (verborgen op desktop) ----- */
.gts-mobile-menu-btn {
    display: none;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border: 1px solid var(--gts-color-border-strong);
    background: var(--gts-color-surface);
    border-radius: var(--gts-radius-button);
    cursor: pointer;
    flex-shrink: 0;
}
.gts-mobile-menu-btn svg { width: 20px; height: 20px; stroke: var(--gts-color-text); }
.gts-app-backdrop {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(15, 23, 42, 0.45);
    z-index: 998;
    opacity: 0;
    transition: opacity 200ms ease;
}
.gts-app-backdrop.is-visible { display: block; opacity: 1; }

/* ----- Idle-logout waarschuwing (verschijnt 1 min voor logout) ----- */
.gts-idle-warning {
    position: fixed;
    top: 16px;
    left: 50%;
    transform: translateX(-50%);
    z-index: 10000;
    background: var(--gts-color-warning-soft);
    color: #92400E;
    border: 1px solid var(--gts-color-warning);
    border-radius: var(--gts-radius);
    padding: 12px 18px;
    font-family: var(--gts-font);
    font-size: 13px;
    font-weight: 500;
    box-shadow: var(--gts-shadow);
    max-width: 90vw;
    text-align: center;
}

/* ----- Responsive ----- */
@media (max-width: 860px) {
    .gts-portal { margin: 0; border: 0; min-height: 100vh; }
    .gts-app {
        grid-template-columns: 1fr;
        /* Geen blauwe strook achter de content op mobiel — sidebar is off-canvas. */
        background: var(--gts-color-surface-2);
        min-height: 100vh;
    }
    .gts-app-sidebar {
        position: fixed;
        top: 0;
        left: 0;
        bottom: 0;
        width: 280px;
        max-width: 85vw;
        z-index: 999;
        transform: translateX(-100%);
        transition: transform 250ms ease;
        overflow-y: auto;
        box-shadow: 4px 0 20px rgba(15, 23, 42, 0.15);
        padding: 24px 18px;
    }
    .gts-app-sidebar.is-open { transform: translateX(0); }
    .gts-mobile-menu-btn { display: inline-flex; }
    .gts-app-main { width: 100%; }
    .gts-app-topbar {
        padding: 16px 16px 14px !important;
        gap: 12px;
        flex-wrap: nowrap;
    }
    .gts-app-title { gap: 8px; }
    .gts-app-title h2 { font-size: 20px; }
    .gts-app-title p { font-size: 13px; }
    .gts-app-actions {
        flex-wrap: wrap;
        gap: 8px;
    }
    .gts-app-body { padding: 16px; }
    .gts-split { grid-template-columns: 1fr; }
    .gts-split-list { border-right: 0; border-bottom: 1px solid var(--gts-color-border); max-height: none; }
    .gts-section { padding: 16px; }
    .gts-cards, .gts-team-grid { grid-template-columns: 1fr; gap: 12px; }

    /* Login-kaart blijft gewoon centraal */
    .gts-portal.is-login { padding: 0 16px; }

    /* Chat-widget breder op mobiel zodat invoer prettig blijft */
    .gts-chat-widget { right: 16px; bottom: 16px; }
    .gts-chat-panel {
        width: calc(100vw - 32px);
        max-width: 400px;
    }
}

/* ----- Chat-widget (drijvend, niet binnen .gts-portal) ----- */
.gts-chat-widget { position: fixed; right: 24px; bottom: 24px; z-index: 9999; font-family: var(--gts-font); }
.gts-chat-widget[hidden], .gts-chat-panel[hidden], .gts-chat-thread[hidden], .gts-chat-reply[hidden], .gts-chat-intro[hidden] { display: none !important; }
.gts-chat-toggle {
    display: inline-flex; align-items: center; gap: 8px;
    background: var(--gts-color-primary); color: #fff;
    border: 0; border-radius: var(--gts-radius-pill);
    padding: 12px 20px; font-weight: 600; cursor: pointer;
    box-shadow: var(--gts-shadow-lg);
    font-size: 14px;
    transition: background var(--gts-transition);
}
.gts-chat-toggle:hover { background: var(--gts-color-primary-hover); }
.gts-chat-toggle-icon { font-size: 18px; }
.gts-chat-panel {
    position: absolute; right: 0; bottom: 68px;
    width: 380px; max-width: calc(100vw - 32px);
    background: var(--gts-color-surface);
    border-radius: var(--gts-radius-lg);
    box-shadow: var(--gts-shadow-lg);
    overflow: hidden;
    display: flex; flex-direction: column;
    height: 75vh;
    max-height: 640px;
    border: 1px solid var(--gts-color-border);
}
.gts-chat-header {
    display: flex; justify-content: space-between; align-items: center;
    padding: 16px 18px;
    background: var(--gts-color-sidebar);
    color: #fff;
    flex-shrink: 0;
}
.gts-chat-intro, .gts-chat-thread {
    flex: 1 1 auto;
    overflow-y: auto;
    min-height: 0;
}
.gts-chat-reply { flex-shrink: 0; }
.gts-chat-persona { display: flex; align-items: center; gap: 12px; }
.gts-chat-avatar {
    width: 40px; height: 40px; border-radius: 50%;
    object-fit: cover; background: rgba(255,255,255,.18);
    display: inline-flex; align-items: center; justify-content: center;
    font-size: 18px; border: 2px solid rgba(255,255,255,.2);
}
.gts-chat-avatar-fallback { line-height: 1; }
.gts-chat-persona strong { font-size: 14px; display: block; font-weight: 600; }
.gts-chat-subtitle { font-size: 11px; opacity: .85; display: block; }
.gts-chat-tagline { font-size: 10px; opacity: 0.65; display: block; margin-top: 2px; letter-spacing: 0.04em; text-transform: uppercase; }
.gts-chat-close { background: transparent; color: #fff; border: 0; font-size: 22px; cursor: pointer; line-height: 1; padding: 0 4px; }
.gts-chat-intro, .gts-chat-reply { padding: 18px; }
.gts-chat-welcome {
    margin: 0 0 14px;
    padding: 12px 14px;
    background: var(--gts-color-info-soft);
    border-radius: var(--gts-radius);
    color: var(--gts-color-text);
    font-size: 13px;
    line-height: 1.55;
}
.gts-chat-start label { display: block; margin-bottom: 11px; font-size: 12px; font-weight: 500; color: var(--gts-color-muted); }
.gts-chat-start input, .gts-chat-start select, .gts-chat-start textarea {
    width: 100%; padding: 9px 11px; margin-top: 4px;
    border: 1px solid var(--gts-color-border);
    border-radius: var(--gts-radius-sm);
    font-family: inherit; font-size: 13px; box-sizing: border-box;
    background: var(--gts-color-surface);
    color: var(--gts-color-text);
}
.gts-chat-start input:focus, .gts-chat-start select:focus, .gts-chat-start textarea:focus {
    outline: 2px solid var(--gts-color-primary); outline-offset: -2px; border-color: var(--gts-color-primary);
}
.gts-chat-start .gts-btn-primary { width: 100%; padding: 11px; font-size: 14px; margin-top: 6px; }
.gts-chat-thread { flex: 1; overflow-y: auto; background: var(--gts-color-surface-2); padding: 16px; }
.gts-chat-message {
    padding: 10px 14px; margin: 6px 0;
    border-radius: var(--gts-radius);
    background: var(--gts-color-primary-soft);
    color: var(--gts-color-text);
    font-size: 13px; line-height: 1.55;
    max-width: 85%;
    word-wrap: break-word;
}
.gts-chat-message.from-bot { background: var(--gts-color-info-soft); align-self: flex-start; }
.gts-chat-reply { background: var(--gts-color-surface); border-top: 1px solid var(--gts-color-border); }
.gts-chat-reply textarea {
    width: 100%; padding: 9px 11px; box-sizing: border-box;
    border: 1px solid var(--gts-color-border); border-radius: var(--gts-radius-sm);
    font-family: inherit; font-size: 13px; resize: vertical;
}
.gts-chat-actions { display: flex; justify-content: space-between; align-items: center; gap: 8px; margin-top: 8px; }
.gts-chat-upload { cursor: pointer; padding: 4px 8px; border-radius: var(--gts-radius-sm); font-size: 16px; }
.gts-chat-upload:hover { background: var(--gts-color-surface-3); }
.gts-chat-reply .gts-btn-primary { padding: 8px 14px; font-size: 13px; }

/* ----- Satisfaction ----- */
.gts-satisfaction .gts-stars { display: flex; gap: 8px; border: 0; padding: 0; margin: 12px 0; }
.gts-satisfaction .gts-star { cursor: pointer; }
.gts-satisfaction .gts-star input { display: none; }
.gts-satisfaction .gts-star span { display: inline-block; padding: 10px 16px; border: 1px solid var(--gts-color-border-strong); border-radius: var(--gts-radius); font-size: 20px; transition: all 150ms; }
.gts-satisfaction .gts-star input:checked + span { background: #fef3c7; border-color: var(--gts-color-warning); }
.gts-satisfaction-thanks { background: var(--gts-color-success-soft); color: #166534; padding: 16px; border-radius: var(--gts-radius); }

/* AI chat typing indicator */
.gts-chat-message.gts-typing { background: var(--gts-color-primary-soft); min-height: 18px; }
.gts-chat-message.gts-typing span { display: inline-block; width: 6px; height: 6px; margin: 0 2px; background: var(--gts-color-primary); border-radius: 50%; animation: gts-bounce 1.2s infinite; opacity: 0.5; }
.gts-chat-message.gts-typing span:nth-child(2) { animation-delay: 0.15s; }
.gts-chat-message.gts-typing span:nth-child(3) { animation-delay: 0.3s; }
@keyframes gts-bounce { 0%, 100% { transform: translateY(0); opacity: 0.5; } 50% { transform: translateY(-4px); opacity: 1; } }